Friday, May 23, 2008

A Review of DSL Internet Service

Everyone wants DSL Internret service these days. Dial-up is just too slow for the way we use the Internet today. We want our DSL service fast and we want it for a reasonable price. There are many companies that now offer broadband DSL service. There are plenty of advantages with using DSL.

The standard package for most DSL service includes things like a choice of online services, such as Yahoo and MSN. They offer technical service that is live all the time, they usually have a standard 30 day guarantee for services, so that if you are not happy with them as your ISP, you can ask for a full refund if it is within thirty days. Many also offer you the option of having multiple email addresses, so that everyone in the family can have their own. They also give you 10 MB of web space for you to use. All this can be yours for a fairly reasonable price if you choose to sign up for a one-year contract. If you prefer to have a monthly service, it will cost you more per month.

Make sure that you compare the various facets of DSL Internet service. These areas are all important and complile a composite image of how good the Internet service is. Overall cost is one area. This is measured by how competitive the prices really are, and that your bill is accurate. How quickly they respond to and fix any billing problems or changes are also part of that category.

Another area that is measured includes image. You want to go with a company that appears to have a good reputation among ISPs, and represents their services and prices honestly. Their performance and reliability is also considered to be very good. As for customer service, which rates how quickly problems are solved, how friendly and helpful their customer service reps are and the satisfaction of customers, they are considered to be as good as other ISP providers. They are also comparable in their email services, which measures how quickly you can send and receive email.

Overall, you want to choose a DSL Internet service that appears to be working to provide a good service to their customers and seems to care about making sure that service is one of the best available.

The key is to find the plan that best suits your needs for a price that you can afford. If you think that you have the right DSL service for you, check out their website and find out if they offer DSL service in your area. However, it always makes sense to comparison shop before making a final decision.

Bob Hett has extensively covered the Internet Service Provider industry as an analyst and has researched the various companies for factors based on price, reliability, support and overall quality. Learn more at DSL Internet Service.

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Compare Cable vs. DSL

Okay, so you are finally tired of those slow dial-up internet connections, and you want to go broadband. Good deal. But first, you may be wondering which type of broadband connection is best- DSL or Cable? Or, at least, which of the two gives you more speed for the price? Here we take a look at these two popular broadband connections and try to determine which one is better: DSL vs. Cable.

Cable Speed vs. DSL

The most common question that comes up is which type of connection is faster, DSL or Cable? To answer this, it is important to compare both upload and download speeds. Now, so you have something to compare these speeds to, your average dial-up connection is about 28 - 56 Kbps. Most often, however, you won't be able to get 56k through dial up, as most services can not handle this speed.

The average speed of a DSL download is 1.0 - 1.5Mbps. That's megabytes per second - about 20 times as fast as the fastest dial-up connection. This is fast, but consider Cable, which can give you up to 2 - 3Mbps. Thus, at least for downloading, cable can give you almost twice the speed of DSL - that's impressive. On the upload side, however, cable and DSL are pretty evenly matched. They both provide about 100Kbps - 400Kbps. It seems that cable has won this battle.

What about Price and Quality of Service?

There is more to discuss here besides the speed of the connections. Take price for one. Cable and DSL connections are both going to be more expensive than dial-up. But, DSL seems to be the cheaper of the two at the moment. You can get a good DSL internet connection for about $35 - $45 per month. Cable modem will cost you about $45 or $50 (this price may be included in a cable TV package). These prices, however, are really close and they change almost from month to month.

DSL is nice because you can talk on the phone and be online at the same time. In addition, business-level DSL service provides guaranteed data rates, so your connection speed is never a surprise. On the other hand, DSL speed tends to decrease the further you are away from the data center, and it is typically not as widely available as Cable. Cable speeds are not dependent on distance from the data center, and is occasionally cheaper than DSL when included in a cable TV rate. A cable modem, however, may require costly professional installation, and there may exists some limitations on downloads and uploads. All of these factors should be taken into consideration when choosing either broadband service.

Bradley James is a senior editor at SciNet.cc, a website containing many helpful consumer electronics review articles. For more information on DSL and Cable technology, please visit our DSL vs Cable webpage.

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